Please include as much information and pictures of the faulty product so that we can take it up with the supplier and will endeavor to revert to you with 2 business days of receiving your email.An air pass is a package deal offered by certain companies which allows the passengers to travel to multiple destinations instead of having to buy individual tickets for each destination.If you find that the product you received is faulty or has a manufacturing defect, please notify us immediately by sending us an email to within 7 days of receiving the order.This policy of no refunds and exchanges is as per the policy guided by the Fair Trading.Please double check the contents of the cart before finalizing the order. No refunds or exchanges are entertained for incorrect choice of products or change of mind. ![]() Returns or exchanges are valid only on items that have manufacturing defects or are faulty.Such variations in products are widely accepted and it cannot be stated as a reason to request for refund or exchange of any product. Slight variations in size or colour (industry standard of 4%) is possible as products are manufactured in different batches.All descriptions, images, size guide and other product specifications you find on our site is as provided by the suppliers/manufacturers.This website is not intended for people who simply wish to try out our products. This website is recommended for customers who are aware of the brands and the products that we sell.The aim of Uniform Wholesalers is to provide Australia’s top uniform, workwear and sportswear brands at the best price.We deal with more than 50 brands and 1000+ products. Uniform Wholesalers is an online wholesale store distributing workwear, uniforms and promotional clothing. ![]() Important Things for our Customers to Consider while Ordering from Uniform Wholesalers When orders are shipped, we send you an email with tracking information and the carrier website address. So, for orders that are coming from our supplier warehouses, they could be in any of the above carriers. Our suppliers use other couriers like Star Track, Fastway, Toll, TNT express, Victoria Freight Service and a few other. Our preferred method is through Australia Post or Star Track Express for orders that are sent from our fulfilment centres. For any clarification please feel free to call our sales team at 1300 400 995. If there are significant quantities of every single brand, then we will send them as multiple shipments directly from our suppliers warehouse. If your order has multiple brands, we will consolidate them at our fulfilment centre and send as one shipment, please note that this may increase processing times as we will need to consolidate the shipment. Processing time for Winning Spirit is 7-10 Business Days. Shipping charges for Winning Spirit is a flat rate of $15 INC GST for orders upto $300 and Free for orders over $300. Items are shipped from our fulfilment centres in Sydney & Melbourne or directly from the supplier warehouses depending on what is available where. ![]() Once we receive the order, our team will verify the following information -Name, address, payment information, if everything is correct, your order will be processed.
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